FAQ
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About Hong-Er
About Our Machine

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What is the order process?

Inquiry for the machine--offer with technical proposal and layout--purchasing order--payment--production--delivery--installation.

What is the warranty services for the machine?

All of  Honger machine,such as high speed press machine, Feeder machine, uncoiler, decoiler, forming machine will follow the list warranty services. Warranty: One year of warranty service will be provided from the date the machine is delivered. For damage to machine occurred in handling and failure not resulting from misuse during the warranty period, we will provide replacement of parts and repair without charge. The following failures are not covered by our warranty service: A、Damage to parts due to operating machine in a voltage-changing environment without voltage regulator; B、Failure resulting from unauthorized modification or handling; C、Purchasing from agency or other manufacturer instead of us. D、Failure caused by improper self-repair without instructions of our technician. E、Damage resulting from natural disasters and circumstance beyond control. F、Electrical parts and wearing parts are without warranties.

Can you do material test?

Yes, we provide material test. Purchasing a new metal coil handling line can be a costly and demanding process, but HongEr is constantly working to make that task as easy as possible for you. (Application feasibility test for our customers' material)Our technical lab can be made available to carry out early stage development through application feasibility proving and optimization, to ensure a perfect fit with customer requirements. Simply contact our sales representative to discuss your application requirements and arrange for a ‘proof of concept’ trial or visit.

Cut to length line

A Cut-To-Length Line will uncoil the material, level it, and then cut it to the required length and stack it. The end product produced by a Cut-To-Length Line is a flat sheet of material cut to a very precise length tolerance. When considering a Cut-To-Length Line and the proper line configuration for your application, there are several basic variables you should consider:1. The thickness of the material2. The type of material3. Length of the sheets to be produced 4. Annual volume to be processedAll influence the line configuration and capabilities required for a successful installation.For more details, pls contact with our sales person.  

About Payment Terms

T/T and L/C are the acceptable ways currently.

Lead Time

Lead time is one of the most important problems which customers are concerned about .Usually we will offer customer a longer lead time than reality because we have to make sure we can prepare the equipment before deadline.

Do you have service center in our country?

For this question,I have to say sorry because we don't have service center overseas currently.This may be a weak point of us but we have some long-term agents in some countries who can be the strong backup of our company.Even if you don't purchase goods from the agent,they will also agree to offer help about how to use or maintain the equipment if we ask them to.

How To Choose From Many Different Power Press

First of all,you have to know what products you want to press.This is the main point,because different power press is required for different kinds of products.Secondly,you have to clearly know what your requirements are for the new press you are looking for.For example,if you have rich experience in pressing by using your existing press machine and now you want to increase the productivity,here are two choice for you:one is too buy as many press lines as possible ,and the other is to increase press speed in every press line.Thirdly and the most direct way is to tell us what you make and what you need,and then we will offer the best choice to you because we have a strong technical team!

What does industries metal stamping can be used for?

Metal stamping can be applied to a variety of materials based on their unique metalworking qualities for a number of applications across a wide range of industries, such as:AerospaceAgricultureAmmunitionsMajor appliancesSmall appliancesAutomotiveCommercialConstructionElectronicsHVACLawn Care & EquipmentLightingLock HardwareMarineMedicalPlumbingPower StoragePower ToolsSmall Engine

Types of press machines

Press machines can be classified:By mechanism: Hydraulic, Mechanical, PneumaticBy Function: Forging, Stamping, Press Brakes, Punch etc.By Structure: Knuckle-joint Press, Screw PressBy Controllability: Conventional, Servo-Press

Which industry will use high speed press machine ?

Which industry will use high speed press machine ?Usually Honger Machine high speed press machine used for small hardware,small metal parts pressing.Such as : terminal , stator ,rotor ,metal eyelet,metal button etc.On our life , we often use the parts that high speed press machine make it.So our high speed use the range is very widely.

How to send your inquiry ?

How to send your inquiry ?When you visit our website, and you are interested in our machine , you want to send inquiry to us.You can send to below email , and add our online contact way .Email:export@he-machine.com           cennia@he-machine.comOnline way:Mobile:86 134 8073 7286Skype:cennia99Wechat:+86 134 8073 7286WhatsApp:86 134 8073 7286If you want understand more ,you can visit our other website,as below:Web1: www.chinadecoiler.comWeb 2:  www.feedermachine.comWeb3: www.decoilerstraightenerfeeder.com

What is the warranty time for the machine?

What is the warranty time for the machine?We will give one year warranty time to the customer. If you have other requirement. We also can talk that the time 2 years.

What is the payment terms for one order?

What is the payment terms for one order?Honger Machine payment usually is 30% down payment by T/T. 70% balance byT/T or L/C at sight.But when payment are with some difficult. We can talk other payment way.